The UPS Store

My name is Daniel Sigwain. I'm the owner of the UPS store in Orleans. The UPS store is a small business service center. I also do small business consulting and coac So the role of the person who owns a franchise like the UPS store is to basically manage all of the operations, including all the administration, bookkeeping, h And yeah, that's basically the role of a small business owner. So my day in two sentences would be busy and exciting, but also try to make a difference in people's lives. I work in the business, also work on developing the business. So I wake up around 6 a. m. in the morning. I exercise, have a good breakfast, because keeping a healthy lifestyle is important. And I And when I get to work, I'm basically ready to tackle all my tasks at the business. And when I get to work, I ask myself the same question, how can I make a difference today? How can I serve my clients better? There's different things that we need to provide clients We do quotations. I make sure that the employees I have their day is full. So we provide them with guidance, the work that needs to be done. So if there needs to be supplies that need to be purchased, we order that. We answer client questions, any complaints that they have, we answer that. So my education, I have a university degree in business administration. And throughout my career, I've been mostly involved in small business services. So I've devoted my entire career in helping small business. I've been involved with the store for a year and a half now. So when you buy a franc Banks, traditional financing and traditional lending, it's not always there when you start a business. So be creative. You can go and see your relatives. And there's different programs out there as well for small business owners that are starting. So the way I finance my business, there's a program out there available for Francophones. Banks are very picky as far as what they So different programs out there can do that. So that's what I did. So the skills you need to be a good business person, you have to have good communication skills. You need to You need a good risk tolerance. Being in business is not easy. There's certain risks involved. So you need that skill as well. Another skill I use daily, you need to be well organized. Any new development that you want to bring in your business, you need to be able to plan for it properly. And you also need to be very innovative, creative in your business. So that clients want to come in your business and they want to cons So the tools and equipment you need, obviously you need a location. If you want to run a business, a franc You also need the proper equipment in your location. We do printing here, so we need the proper equipment to do the printing. We also do grap The cash register, you also need a personal phone, because people You need a ve And a computer to basically promote your business, go on social media. Yeah, so that's basically the equipment you need to, and the tools you need to run your business. The advice I would have for people that want to start a business or for a start a franc It's not going to happen overnight. Share with people and duplicate. The more you get out there, the more people know you, what you offer, the more clients you will get, and the more successful you will be in your business. So when you go out there and choose w I've helped small business throughout my career, and the UPS store was one franc Find a franc What makes my career different from others? You get to be your own boss. I've held roles of CEOs and manager in a different organization, and now I'my own boss for a year and a half, and I really I enjoy it. If there's a career that you want to learn about, comment below. And while you're there, hit