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Jiffy Lube is more than somewhere to get preventive maintenance, it’s part of the community. Which means you’re more than a customer, you’re our neighbor. The combination of highly trained technicians and the same vehicle information as your dealer means you always get the quality service you need to keep your ride running. With over 2,000 service centers across the county, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between – so you can be sure to always find expert preventive maintenance around every corner.
The KGW investigation follow up and some good news for an Oregon man who claims an oil change destroyed T Let'say it didn'take that long for t Let'send it over to Chris Willis right now. So what happened here? Did it happen really fast where people fired up about it? T It did. We received hundreds and hundreds of comments about t More than a thousand people shared it. And tonight it appears to be resolved. When we first met Wayne Crowder he was making the first was tap. The second one was bang. Today Wayne is making a different noise. Yes. T It's been a long haul so to speak. See t I mean it's When Wayne first contacted us he was at the end of The engine on The result he says of a recent oil change in He claimed the technician forgot to put oil in We took a diagnostic report of Wayne's damaged engine to an independent mechanic. Total cost for a new engine about $9,000. Wayne had to take out a pair of loans just to finance it. We told you Wayne'story last week and after our story aired Wayne got a call the very next day from Starburst Enterprises 4. That's the company that owns and runs that specific Jiffy Lou franc He says how about if I send you a check and I'll put it in tomorrow's mail and I said that'd be fine. And then he stopped and paused and he said well How about if I just hand carry the check? And I said that would be great too. Sure enough the registered agent showed up at Wayne's house with a check for $9,191. Drove right over here, knocked on the door, walked right in, very polite, very courteous. Wayne's wife Jackie who originally told us she knew somet My lord I told Wayne when I got home it was knocking so bad I couldn't even hear the radio. Said she was surprised that Jiffy Lou contacted them the very next day. He had to come and get t He said he couldn't put it in the mail. Wayne's claim did have a little more grease with a default judgment from the Polk County small claims court. Not to mention the handful of signs that he had put up in Then I said well I'll tell you what I'll do. You hand me that check that's in your hand and I'll pull the signs down and I'll take them off the car. Here's your check. Good to Even though they wrote So the question is what happens in 5,000 miles? Wayne says he might just change But I bet yeah no question about it. After your story. I Yes. That's what we all say. Thank you Chris. Sure. If you were at home and you're t Well send You can submit yours on our website. Email us at newstips at kgw. com or just find us on Facebook.