Sport Clips Haircuts Of Okemos

Okay, so as And Sports Clips is mainly for men and boys to come get a haircut. We have mainly a sports environment set up. So typically, mostly it's men and boys at con. We have television set up at every single station for our men and boys to watch their favorite sports shows. The services that we offer at Sports Clips are the MVP, which is a haircut, a steam towel wrapped around your face, includes a shampoo and a neck and shoulder massage. The next service that we have is the triple play, which is a haircut, a towel and a shampoo. And then if you want to come in just to get a haircut, that's called a varsity. The first thing that you're going to want to do whenever your client comes into Sports Clips stores, you're going to want to introduce the client. So we're going to pretend that Brandon just walked into our Sports Clips store. And so I'm going to look at Brandon and I'm going to say, hey, welcome to Sports Clips. After you have introduced yourself, you're going to ask Brandon if he's ever been to a Sports Clips store before. You're going to, if he's never been to a Sports Clips store before, you're going to get all his information and add him into the computer. If he has been there before, you'll just get his name, put him in the system and tell him how long the wait will be. When it's time for Brandon to get taken back to get his haircut, you're going to call Brandon's name. You're going to wait for him to come up to you. You're going to shake his hand and say, it's nice to meet you. My name is Courtney. I'll be putting your hair today. You're then going to get Brandon to follow you to a seat, but you want to tell him where he's going to be sat at so he knows where he's going. So for example, you'd say we're going to be at the second seat on the rock. When you get Brandon sat down in the chair, you're going to ask him what service he wants. So the MVP, the triple plate or the varsity. Today we're going to pretend that Brandon wants the MVP, which is the whole package. We're going to ask Brandon how he wants his haircut and why you're talking to him during this. You need to make eye contact. You're going to ask him how he wants to cut and then if he does know how he wants it cut, you're going to repeat back to him so After you figure all that out, you're going to perform the haircut. When it's done, you're going to confirm client satisfaction and make sure that he You're then going to tell Brandon when you're done, Brandon, I'm going to get you to follow me to the back. We're going to finish your MVP for you. So we're going to walk him back to the shampoo bowls and then when you get him in the chair, you're going to lift his legs up first. You're then going to turn his massage along. When you're in the shampoo bowl, there's a certain type of massage that you have to do. We have the steam towel, so you're going to take it out of the warmer and you're going to fold it in half. You're then going to place it at Brandon's chin and you're going to ask him if that temperature is okay. If this temperature is okay, you're then going to fold it up and over his face firmly, up and over the other side, and then you're going to fold it down. With the face, there's three places that we massage and when we massage those three places, there's three turns we do. So at the chin, you're going to do one, two, three. You're going to move up to the temples and you're going to do three there. You're then going to move to the forehead and do three there as well. After that, you're done with the facial part of the service. You're then going to move into his hair. So I'm going to take this off so you don't see. All this in the hair is going to be six turns. Inside his hairline and his temples, you're going to do six times. So one, two, three, four, five, six. You're then going to move to the top of his hair where you're going to do six turns at the top. You're going to move behind his ears and do six turns. You're going to pick his head up with your palms and you're going to do six at the nape. Then slide up and do six behind the head. To finish the shampoo off, you're going to just scrub his hair real good and make sure you finish doing all that. Then you're going towel dry his hair. You're going to get him to sit up. Then you're going to turn around in the front of him. You're going to put his feet down and you're going to turn his massage off. You're then going to tell Brandon I'm going to get you to follow me to my station where I can finish the MBT for you. Once you have a client back at your chair, you're going towel dry if it needs any more and you're going to brush it into place. You're then going to perform the massage on him. This one is as well six times. With the massage, you're going to want to go up and over his shoulders six times. One, two, three, four, five, six. You're going to proceed to do six over here. Then after you do your six on the tops of the shoulders, you're going to want to go down and around the shoulder blade. You don't want to go on the shoulder blade because it can be discomforting to the client. You're going to go down and around and back over the top of the shoulder six times. After you do that six times, you're going to do the same thing on this side, down and around the shoulder blade. On that six times, you're just going to take the massage and slide off with it. You're then going to finish drying Brandon's hair with a hairdryer however he draws it. You're going to put product in his hair if he wants it or decide which product is best for him to put in his hair. Once you've confirmed client satisfaction and you decided that this haircut is going to be good for him, you're going to get Brandon to follow you up to the front where you'll then proceed to check him out. During that process, you're going to thank Brandon for coming in today and you're going to invite him to come back for his next haircut. We don'turn down women, but because of the environment, it's more typical for them to come into. When clients come to sports clips, they know they're going to get a good championship haircut out of us. Thank