Targeted Training

So, do any process improvement first you need to understand the gap. So what we do is as part of our agile, we measure certain metrics at the end of every spring and which includes n So one of the metrics we noticed was that were seeing a n So what we did is first we did a train the tails kind of a session where we train the tails to understand that when you're doing the code review, how do you minimize regression bugs by understanding the impact of your code changes on other modules, right? That when you change this, what else can it be? We made sure that the developers put enough information in the G-R so that the reviewer can understand the impact of changes. The QA can understand what are the areas that are impacted in tests. So we had to train the tails. We had sessions for the entire teams to make them understand what is regression, how to avoid regression, how to give information in the code, a G-R so that people can do a proper review. So you can never come down to zero, but after we rolled it across teams and then we again measured it, we saw a drastic reduction in the n So that is one thing that we're very proud of where we identified a gap, did the training and connected it.