Value City Furniture

and the state of the state. With American signature furniture all value city furniture stores are now closing. Tonight, our coverage of furniture frustrations continues with another customer on the hook for items she never received. Andy Fox joins us now with a story that's getting a lot of attention on social media. It sure is. She was talking about the financial crisis. We'll talk about that in a little bit more detail. This week, we reported on Chesapeake resident David Burpo, who paid just under $3,400 for this sectional couch system, then was told there is no furniture and he may not get his money back. It was a voice text from them that they wouldn't be able to proceed. They were going into bankruptcy. Well, it was kind of a gut punch, but I'm not sure if I understand what I do. Watching that report, Sarah Leonard and her son, Derek Head. Tuesday, I'm watching the news and I see a report Andy Fox on about value city furniture. I say, you gotta be kidding me. I said, oh no, they can't get away with this. Here'sarah and her son'story. Went in, found the bedroom set we Not happy with the delivery date of October 23rd. That came and went. Other issues of which pieces of the bedroom set were available became an issue. Remember, they used their value city furniture credit card and put $2,258. 94 on it. They ended up canceling the order. Remember they paid and the furniture was never made available. Leonard gets aggressive and calls the credit card company. He said, I don't want to turn it over to the fraud division. We're sorry you had this problem. Lucky for them, they only made two monthly minim Are you going to continue to make those payments? No, they told me stop making the payment. That is true. Take a listen to the recording. You're not responsible for the amount of money that will be spent on the furniture. A minim Were also able to track down the salesman who sold them the bedroom furniture, Freddie Flowers, who has since resigned from the company due to the going on they just didn't sit right with me and honestly I didn't want to deal with the back end either because had it be me and I paid $3,000 with something and you telling me I can't get my refund because y'all file a bank ruptio. Freddie made it clear he understands the complaints and the anger about this we confronted management inside value city furniture they referred us top-level management but that management refused to have any comment on what's going on payments did not pay all the money up front we're sorry you had this problem and have been put on a 60-day review of their case damn but lucky for them they only made two monthly minim