OstermanCron

For the viewers, people who don't know what you do, could you describe your clientele and your services? We serve the commercial office furniture, which would be your typical business. We serve healthcare, and then we also do higher education. Those are our primary three business focuses. Can you describe your background in the field and then what let you start this company? And I actually drove a truck and delivered furniture. That's how I got started. And realized that's not what I wanted to do the rest of my life. And so, it took me a little while, but I basically got an opportunity to go into sales. In 1989, the company was sold for ten years into it. A new owner came in and at that point in time, I made a decision. I wanted to start my own business someday and started working on a business plan. It always had this entrepreneurial spirit, I guess, to run my own company and be responsible. So, that's kind of how I got started. And what kind of unique benefit do you bring to your cons What about you and your company is different from other companies that sell similar products? I would say that probably one of the things that's most unique is that we actually work in the business. So, we're part of that sales process, a better connection with who our customers are. We understand how important it is for them to, And so, I think that's a unique perspective that we kind of bring to the table. And then, what makes the company successful for you and how do you measure that success? So, I think companies are only as successful as the people that work there. Employees' satisfaction and our customer satisfaction, That's a key piece to me, too. Success is not necessarily judged solely on n Okay. And then, when you started up this company, what were the kind of contacts that you first made? And, I mean, you partnered, obviously, with Keith, so you have that going on, but how did you, Even when I was at my previous company before I left to start this, I always felt So, the customers, when I left in contact with those customers, basically let them know that there was not a non-compete that they could do business with whoever they wanted to. So, they didn't have a restriction there. Most of those customers said, well, you are who you're who we've got the relationship built with, and so that's kind of how that all evolved. I think I lost one customer in the transition from my old company to this new company. Okay. This is Joel. He's one of two partners of Osterman Grun, which is an office furniture dealership in Cincinnati. Some of the parts that I found more interesting from the video were the part where he talked about how he really got started. He made those connections. He knew the field, and he had already had experience, and from that, he kind of built his business model and then started his own business. Instead of just coming up randomly with an idea and trying to see if it works, he really knew what he was doing, and he took the customers with him that he had in the first place. It's a smart way to start his business. And another part that I They have fun days, and they go out of the way to make sure that their employees are having a good time, and people know what's going on. It's a very open business with a lot of open finances, and I think it makes the employees feel safe and trusted, and they do a good job with that. I So I would know. I think that should be about it. Thanks.