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CopEx Inc. is a team of honest, hard-working professionals who are committed to ensuring that all who choose to do business with us will have a successful, enjoyable, and profitable experience. We expect and strive for positive relationships with all of our customers, vendors, competitors and employees. CopEx started in 1989 with a truck and a barn for a warehouse. We serviced copier dealers throughout New England and upstate New York. Our original idea was to exchange trade-in copiers between dealers for a fee. Thus was born “The Copier Exchange”, now known as CopEx Inc. Today CopEx Inc. is a global company, selling used copiers and business equipment to dealers, importers, wholesalers and brokers. Our goal is to provide the full spectrum of used and off-lease office equipment to all of our customers worldwide.
Hi there. If you're interested in cutting-edge tools to run an ISO 9001 compliant program, you have come to the right place. Most of our businesses are operating in a paper-based environment, or worse yet, in a complicated computer system that seems out of place in today's world. If there was a simple solution that removed all of the guesswork in running a business, imagine what would happen. Employees would take on a bigger role, and not only would product quality increase, but a greater sense of ownership would develop and drive down rework. If employees had the tools to show how valuable they actually were, suddenly you have an engaged workforce that proactively lowers operational costs. Lastly, enabling our employees through clean, simple metrics identifies bottlenecks and reduces delivery times. We've taken the essentials for running a production-based business and integrated those tools in such a way that has never been attempted before. The key difference in our product is the ability to offer a suite of complex tools, complemented by a user interface that has been engineered for efficiency. Our product is COPEX, a platform for continuous improvement and ISO 9001 compliance. COPEX is cloud-deployed and accessible through any browser, such as Chrome, Firefox, or Internet Explorer just to name a few. Our goal is to provide a product that integrates into your business and enables a truly effortless mobile experience. Now onto the software. This is the home screen. The menus have been positioned in places that enable a user to move quickly within the program with minimal user action. To the right are the event clocks and an indicator that keeps track in dollars the return on investment that the organization has been implementing through continuous improvement. In the center you'll find the main informational tiles. The first step in using the software is learning how to doc To start, just click Doc This starts your workflow, which can be customized and tailored exactly to specific business needs in the Tools section of the program. Let's address the large tiles for safety, quality, delivery, and cost. The first and default screen is the Heinrich pyramid. The Heinrich pyramid helps visually illustrate the vol Alternatively, this display can be changed to a pie chart, which shows issues logged on a variable timeline. All charts in COPEX can be displayed by day, week, month, or year, whichever you find most useful. This provides a clean trend to see where the business is headed. COPEX operates smoothly and all data is automatically refreshed, no action is required. Clicking on any of the tiles allows you to dive into those issues with just one click. As you can see, the true anatomy of the business comes alive with truly meaningful analysis that is all automatically generated. And with another click, we are right back at the s The database provides a quick portal into the data for all of the issues entered. Every database is backed up daily on redundant servers and is sortable and searchable for quick and easy access to information about your business that you need to know. Focusing on the menu, we can see the department level and category buttons. Here is where COPEX can provide a compartmentalized view of each segment of your business. Remember, this is all completely customizable to your specific business needs. With COPEX, there is no more guessing about your performance. It's all available with a few short clicks. Moving downward in the vertical menu is the compliance portal. This is where COPEX satisfied all remaining ISO 9001 requirements. We answered our customer's requests and provided a compliance portal to satisfy ISO 9001 requirements with the same design philosophy of the continuous improvement section. Seamlessly tied to COPEX, this integrates into your business and presents a solution that perfectly pairs with ISO 9001 compliance. Our compliance portal provides a simple user interface that engages the whole organization. All of the modules here have permission-based rule settings, automatic reminders, and automated workflows for communications. The compliance portal has been specifically designed to enable your business through clean communications and not burden the employees with the complexity that is all too common today. We've removed the complexity out of daily operations. Keep in mind that what you've seen is only a small portion of our program. The compliance portal handles everything else your business needs. Training, non-conformances, audits, customer feedback, it's all there. We look forward to hearing from you soon.
