K & G Bike Center

My name is Dean. I work for K&G Bike Center. We're located in Kettering, Ohio, which is near Dayton. K&G Bike Center is a shop that was voted best shop in Dayton. So my background is basically I'm a business guy. I've been in business for all of my career and I've used computers throughout my entire career to benefit the businesses that I was involved with. I serve in a capacity that's effectively the chief financial officer. So I'm responsible for all the back-end operations, which includes ordering, pricing, website support, financial reporting. When I got here, there was no point in the sales system that was being used. When I opened the door and I looked into the store, we must have had 1,500 helmets inventory and they were purchased and they shouldn't have been. The business in those days had three different locations and they were each run as an individual business. There was very little coordination. So pricing wasn't consistent. Inventory ordering practices were inconsistent. I don't know how you would conduct a business in this day and age without a point of sale system. MSI is a system that allows a retailer to manage and control their inventory. If they need something, they put an order in the system and I take care of it and make sure that it's here. So our customers are satisfied, the employees are satisfied. We really operate as a seamless entity because of AMSI. The inventory and payroll are the two biggest line items for any retail store. So we control our inventory to a very fine degree and it never waivers. I mean, we're right on the money. Week in, week out, month in, month out with the inventory levels that we want to maintain. Couldn't do it without a system The move to version 12, we really appreciated it because the database structure that we work with now is much more flexible. There are things that we can do using version 12 that I think were just not possible with version 11. I would tell a person to not look any further than MSI as a solution for their needs. It does everything that you need in our retail setting. It gives me all the tools that I need to work with our suppliers. It gives me all of our financial reporting tools that we need. Each night we upload all of our inventory from MSI to the web platform. It provides a web shopping experience for the bicycle enthusiast that isn't exceeded by any other system that we know of. I would tell anyone that working with TriTech is one of the blessings that I have in my job.