Eurometric

We continue with Alejandra Rojas, Alejandra, the legal representative of the Eurometric Calibration Laboratory. We consider that it is totally relevant that she is in t Alejandra, I hope you are very well and all your family. We listen to you. Hello, It is a pleasure for me to be here and to be able to talk about the measures that we have developed as Eurometric Colombia to give them support. Before t And basically what we want to tell you is how all the measures that we have implemented as Eurometric. Would you Yes, ma'am, it's fine. Okay, perfect. Well, basically we want to give you the message that they have with us that we have done everyt Well, the first t Regarding the programming aspects, we have observed that the clients who had their services scheduled for the months from April to May 11th will be re-agent, between May and June 2020. We have already done all the programming of our groups in such a way that the programming is carried out in the months of May and in the months of June. Obviously, we learn that May 11th allows us to work, but we hope that it will be The programming is already assembled. Next week our programming coordinator will be communicating with each of you to inform you of the events in well, we also want to tell you that in April we ac As In addition to that, we implement an additional group, that is, we will have six work groups that will give us support for all the part of intermediate verification. In t With respect to the calibration of opacity lenses for the month of May, we will soon begin to work on the ideas that we will be offering for the calibration of the month of May. We will be offering the services daily, so that their lenses arrive at the end of the day, those who arrive before noon will be calibrated to the same day and will be dispatched in the afternoon. Those who arrive after noon will be carried out the next day and the next day will be sent to their opacity lenses. In t 31 is established, w So we are working with them so that the attention time is very fast and we are going to work, as I tell you, in the month of May, we will be calibrating the lens for the month of May and with the maxim We also want to give them some economic support in t And for the clients who have a point calibration service or those who request them, we are going to give them a discount of 20%. Well, as a grommetric, we also want to offer them some economic reliefs. That is why we have designed the next strategy. So for calibration services that were reprogrammed on March 20, the cost of the service will not be extra, w And yet we are going to respect the request of developing the service in an additional time. Those clients who have already made a payment, that is to say, all those who in March 20 were affected in advance, will be refunded from t It is important that you take into account that they are the clients who are from March 20 in advance, who were those who could not pay attention. And they will add them for t For our clients with a contract, the payment of the month of April was not made, but from the month of April. And we are going to refinance t In relation to the clients who have contracts, we are going to refinance the pending contracts in a period of 3, 6, or 10 months. T So for example, the clients who are going to sign a contract right now, the idea is that we are going to give them a refinance, we always work six months' contracts, but for the contingency we are going to work 10 contracts. And for the clients who already come with their contracts established, we are going to verify the refinance issues so that the contracts are not so For our clients with a punctual calibration service, the payment we are going to work in the following way, a 45% more than the cost of the biotics, w A 45% is against the delivery of the calibration certificates and a 10% that will be done in 30 days after the delivery of the calibration certificates. The clients who develop the payment of their anticipated service will be given a discount of 30% of the service. With regard to the point 4, these percentages can vary depending on the habit of the payment and the federalization that we have with our clients. We have clients who have been in the year 2000, so obviously, they are going to give them a very special treatment. Well, Johnny also talked to me about another aspect that is very important to you and how to act in the event of my calibration periods or verification reports. We wanted to tell you basically how a series of strategies that you can take to cabo, but it is important that you do your analysis. For example, we ask you to evaluate the methodology with w If you are using, for example, the escalator method, you can expand the recommendation that they make in the OEML of 10, where they talk about that it is worked at 80%. It is not worked at 80% t It is also important that you also analyze your calibration intervals not for a long time, that is, about six months, eight months, as it is customary to work, but also analyze the n As I said, t However, there are other strategies, such as, for example, in the case of intermediate verification, there is repeatability, there are other strategies that can be developed, but we cannot go into detail right now on time. What recommendations do we make? What is done, cleaned and disinfected from its teams? What are these recommendations for when we start operating? What is done, cleaned and disinfected from its teams? What is done, disinfected from the teams? Check the wiring, check that there is no moisture, perform maintenance routines, ensuring that all mechanical weights are correctly held and lubricated for the teams that apply, check the level of the liquid, ensuring that these are correct. Turn on the A1 teams, checking that there are no short normal sounds. For all teams, there is a verification and adjustment of the instr T Check that the zero is constant and that it is not present in the medicine. T Many times we open the teams and we see that zero starts to oscillate between minus 20 and 20, so there you can identify that there is a normal condition in your team. For the case of gas and o-pacimeters analyzers, immediately develop before putting them in operation the verification with gas pattern and lineality. Make a test inspection and verify the consistency of the data developed. Doc Regarding the service performance, when we start to go to the different sets, it is important that you take into account that our service is 100% in-place. We cannot do any virtual calibration activities. In any case, we will have to go to the site, taking the o-pacidity lenses that cannot be made available in the office and that is in the eurometric installations in Bogota where the lenses are calibrated. The rest of our service is 100% in its installations and therefore we cannot do any virtual type activities. As an eurometric, we have also established a security protocol that we are currently working with the RL and that the service performance is 100% in-place. Alejandra, thank you for your participation and for thank you very much for the invitation. I would At t We do not have any service at t All the certificates were already delivered and all those clients who have already done their pay should already have their certificates. If that is not the case, I ask you to please do not collaborate by sending me an eurometric mail with those who do not have their certificates so that the area with the eurometric check is delivered. We ask all the assistants who have t org for t If they do not enable national transportation, how will they lend us the service? Do we have contingency? Yes. We currently have working groups. We currently have three groups in Bogota City. We have Medellin City, we have a ve So if at this moment it is I ask you. There is an eurometric mail that generates a new schedule under the possibility of opening on May 11 of a visit and the reagentation of all the clients who had the service. Yes, of course. As I told you, at t All the services that were suspended due to the confinement are now scheduled and next week they will be sent to each one of their programming notifications and obviously they will talk to the different clients to tell them the date and time that we are going to lend the service. T Imagine that you communicate with someone. Yes, of course. At t com, there they will send you the service proposal. For the subcontracted services, as depth, you can send them from May 11 if it is the case. Yes, the subcontracted services, as in the case of the depth and the foot of the king, they can be sent from May 11 so that they are calibrated in our providers that we have defined. Well, with that we concluded the series of questions for the robrometric, if it was an additional one, I have not read any excuses, but nevertheless, all those who arrive will be given the different exposters, Alejandra, so that she gives us the answers. And on Monday or Tuesday, we will pass you the more than 300 questions with the answers that have been made during t Alejandra, thank you very much, very special, you for attending our call. We hope that the diagnostic centers that attended, more than 460 diagnostic centers, have been able to understand how the activity will be done with a critical provider, as the robrometriccolombia. Of course, we are attentive to the electronic mail, to any anxiety that they have, the line in my case, the WhatsApp line, is open to be able to respond to their requests and then be able to work in a team so that we can get ahead of thank you very much. Thank you very much and thank you very much to all of you. Well, two answers are still in line. And of course, I didn't need any more. I want to thank all the assistants, there was a moment when we had 462. And. . . Yes, I'm listening, Johnny. Yes, sir. Well, then I know that the meeting was a little long, but the issues were too important. And finally, to be able to represent the support organizations, and in t You see the presentation that I made, how all the actions taken, they begin to give their fruits. And it was a great success to have sold the idea to the President of the Republic of the Card, that he allowed us to present a protocol to start operations. And we see that very positively. Later, the other colleagues of the other Gremios joined in to make the protocols, and that is very good, because that is about leaving a good image for the government, that we are prepared. And that is the task, that is the task, to look at how we start operations. And a final message is that please make all those protocols aware, regardless of the fact that they radiate it in the activities that correspond, but with their staff inside, they make them feel civilized, they socialize, because it does not help us at all, an image that the employees, the customers, the users are infected. That would not have any presentation. But if we do it consciously, with all the care, we will go ahead. So we will be keeping you informed about the different actions we do, about the progress, and it is a pleasure to have shared with you t Happy Easter. I remind all the assistants that thank you very much to the more than 480 people who attended t Santiago, show demonstrable gestures in the form of being able to res To all the panelists who were with us, thank you very much. And a special thanks to my team of work, to Luis, Santiago, Alejandra, Yugani, and not Thank you very much to all of you. I hope thank you.