Your best friend under the hood..
My name is Michael Peck and I'm the store manager here. I've been here for about six months. I lead the team, make sure that the area is safe enough for the people, and just make sure that the everyday runnings of paperwork, parts in and out, inventory, that kind of t We always want to be the company that's able to tell them, to never say no, because we want to be able to put parts and keep people's ve The people you have here, it could be You're always having to research parts because there's not just one place to get parts from. There's hundreds of places to get parts from. So you have to be willing to service the customer to the point where you're going to the ends of the earth to find that part for them. Well, I would say the family-owned aspect of it is a big deal. I've been on the corporate side of t And when I moved to Baxter, there's a huge change. The way they treat their people that work under them, that gets passed on to the customer service.