Quick and Easy Glass Replacement Services! www.tinyandsons.com
Located at 575 Washington Street in Pembroke, Massachusetts. We provide not only auto glass replacement and repair services, we also provide pre-insurance inspections on site. Our certified technicians will be happy to help you with any of your vehicle's glass replacement Our Services include: * Windshield Replacement/Repair * Door & Back Glass Replacement Frustrated with your Insurance Company? We accept ALL rates! Guaranteed!
Peter Brown from Tiny and Sons Glass. I'm one of the sons here at Tiny and Sons. We've been business since 1978. I'm in charge of operations, making sure that trucks go out on time and just general keeping people out of trouble. So that's who I am. Tell us about how your business began. We started with my father, my brothers and I started with my father back in 1970, 71, and we used to ride with And our job was to take out and save used winds We used to sell them on weekends for 25 bucks a piece. And that's how my brothers and I learned how to do auto-blast. What obstacles have you faced, if you've faced any, and how have you overcome them? Our biggest obstacle is growing. We took a pot time business. It became full time on its own and we had to learn the hard way on how to run a full time business. And the hottest part for us was to But once we got established and took care of the customers and made sure our service was good and we kept up with the technology and certifications and stuff, it just came natural. So we've been in business since 1976 and it's been pretty good. If you could pass one piece of advice from someone going into your industry, what would that be? Knowledge. Get involved as much as you can in any kind of certifications, OEM, manufacturing, training, anyt The only way to compete in t But the main t So it doesn't matter what insurance company they have or whether how it's going to be taken care of, it's you have to take care of the customer first and if you could do that you'll survive. Is customer service key for you in running your business? That is the business and that's the only way we're going to survive. In t And if the customer calls us first we can control the whole aspect of the job but to get them to call us first we have to have a good reputation and that's by customer service. And what do you enjoy doing the most for your business? Community service. Our business not only do we My father was a scout master for both boys scout troops when were growing up. We do a lot for the Boys and Girls Clubs in Marshfield, YMCA, anyt There's not