AudaExplore, provides our customers intelligent software solutions that improve the efficiency of the automotive claims processing, collision repair and recycling workflows.
AudaExplore is the world leader in database development and implementation of software and services for the automobile and insurance claims processing industry. As part of the Solera portfolio of companies, we draw on our broad global claims market experience to identify and implement best practices that drive continuous improvement for our local customers and their trading partners.
This is Steve. Steve loves repairing cars. He repairs a lot of cars. Steve is on hold with the insurance company when he should be doing the accounts. When he's doing the accounts, he should be in the shop. When he's in the shop, he should be talking to his customers. When he's talking to his customers, he should be in the shop. And with all this going on, the less he keeps in touch with his customers, the more they call. That's why Steve got AutoWatch. AutoWatch is a repair status app that connects your customer directly with their car rather than with you. AutoWatch is a real-time customer management tool that's as easy as picking up your phone. First, log into AutoWatch on your computer and set up your customer. Each day, grab your phone and take a few photos of their car and update the job status. Once your photos are added, AutoWatch automatically emails or texts the web link to your customer. They'll be able to log in with their phone n It's easy for everyone, including the insurance company and rental car agency, who also get to see where the repair is with AutoWatch. You can see a full overview of everything in your shop and your customers stay connected with email or SMS updates. Your customers can even share their vehicle photos to Facebook. So, in less than 15 minutes a day, you'll be able to manage the customer updates for every vehicle in your shop. All from your phone. AutoWatch is available on any iPhone, iPad or Android device and is 100% cloud and web based. So, all you have to do is log in. Now, while Steve is doing the accounts, his customers are promoting him online. And when Steve is in the shop, he's doing exactly what he does best, being a repairer, not a receptionist. Get AutoWatch today. A part of the AutoExplored Driver Experience Platform. Log on for a free live demo or sign up at AutoWatch. com.
