We understand that your car is one of your largest investments, and that is why we treat every car as if it were our own. From the second you walk in the door, you will realize why Bates is a cut above the rest.
2 Convenient Locations To Serve You! Baytown 3219 North Main, Baytown, TX 77521 Phone-281-428-2209 Fax-281-422-0532 [email protected] North Channel 15532 I-10 East, Channelview, TX 77530 Phone-281-452-9100 Fax-281-451-9200 [email protected] Hours of Operation M-F 7:30 - 5:30 Saturday by Appointment Only At Bates Custom and Collision our approach has been multi-faceted by maintaining a rigorous training program for all staff, as well as utilizing state-of-the-art equipment. The Bates staff undergoes specialized ongoing training provided by many of the top names in the collision repair industry, including: I-CAR®, ASE®, Akzo Nobel®, and Sikkens®. Bates Custom & Collision is also a direct repair center for a large number of insurance companies. This means customers can benefit from expedited claims due to electronic billing and digital imaging capabilities, which ultimately transitions into seamless communications between our repair-center staff and the insurance agents. Inevitably, this leads to shorter turnaround times on repairs, as well as extremely satisfied customers. Bates Custom & Collision customers enjoy two conveniently located state-of-the-art repair centers, friendly and professional staff, as well as an outstanding repair quality. We recognize that the primary concern of our customers is a safe and high quality repair. Therefore, we offer a Written Lifetime Warranty on every repair.
When Laura Hernandez signed her kids up for the Harris County Department of Education head start program She didn't realize she would get a start of her own Laura a single mother of three daughters got a Christmas gift that will help her rev up her future especially since she didn't have a car She was chosen to receive a refurbished car from Bates collision centers in Baytown The 23rd car they've given away since they began their partners She's getting her kids to soccer practice the attendance record With the school was impeccable. She's volunteering at the school Laura and her daughters got keys to the car, but that's not all the community donated gifts gas and even insurance Now I go be able to go to church to go to the soccer practice of the games It's about giving a hand up and not a hand out. They're working and helping families who are already Demonstrated the desire to support their family to move towards that'sufficiently to do somet I know I can do t