CollisionAdvice is Mike Anderson's consulting business for the collision repair industry. Go to www.collisionadvice.com for all Mike's free forms, tools, links, etc. Details on the services that Mike and his team provide are on this website, too.
Hi, I'mikey Anderson from Plasion Advice. We're here at an auto body repair shop that I heard is having a lot of parts issues Let's go in here and check them out and see what's going on Hey, how you doing? Pretty good. How can I help you? Hey, my name is Mike. I heard you're having some parts challenges came by to see how we could help Are you an estimator? Yeah, and you're a whole other parts guy. Yeah, help me just hang this phone up for just a minute Okay, aren't you using CCC one? Yeah Do What's up? Hey, my name is Mike Are you the parts manager? I am heard you're having a few parts challenges came by to see how we might be to help Spend a little time with your estimator wonder if you'd It's our parts returns seriously these are your parts returns How long is some of this stuff you've been here you're messing with our system your system Do you realize how much money is sitting right here right now? I mean literally do you have any idea the tons and tons of money just laying out everywhere? How are you even keeping track of this stuff or notebook you tracked your parts credits in a notebook? If you were using electronic parts management system You could actually electronically track your parts returns or credits and you wouldn't even need a notebook Great frankly you'd probably have a whole lot less parts returns Hey, man, I thought you said We don't have time. Well, what do you mean you don't have time? I've got to enter all these invoices you got to enter these invoices look not only can you electronically order parts But
