Moderno Appliance & Furniture

We're here with a long-term member, Suzanne Carre-Priandis, who's with Moderna Appliance and Furniture, and welcome to the show, Suzanne. Thank you so much. I appreciate the opportunity. So, Suzanne, We're there for your ribbon cutting when you opened up your new business and, Tell everyone at home what Moderna is and what you do. Moderna is Moderna Appliance and Furniture. My husband, Victor, is a certified service tech for over 20 years, so he started with doing the Appliance service, and then we grew into a retail store back in 2012 in Lawrence, and then we relocated in 2017. Now we're at the back of Stadi We also carry a couple of lines of quality furniture. We have some that are solid-made, solid wood-made bedroom sets that are made custom in Wisconsin, and we have other quality solid wood imports. We've been dealing with, as everyone else has been, with availability issues right here. We're in the middle of COVID. As you can see, this doesn't look I am doing a lot of work virtually, as many people are, and that's one t So you can chat with us, you can get to our website, ModernAppliance. com, take a look at the products. We have a lot of t But we try to have a quality product on both the appliance and furniture side. We provide excellent certified service, and we try to support our community. No, that's great, and you do all that, w Susan, as you mentioned, the COVID, with the Merrimack Valley, what's happening right here right now, you have an amazing showroom. Are people still able to get into that showroom now, or would the better t Are you offer somet We have a mix because people certainly are still, they have different opinions of what they feel comfortable with and what they're safe doing. We have everyt We ask that everyone, if they do come into the store to wear a mask, we have hand sanitizer at the desk as well as at the front door. You can hand sanitize, wash your hands as you come right through, and we keep all of the products wiped down and clean as well during the day. Fewer people are coming in as a result of COVID, but we definitely can respond and react. We can deliver t We can do contact list delivery. We can do, as I said, the new chat function on the website. You can always reach us by email if you have questions or by phone. We've done a couple of t We did it on a video feed way back in the beginning of COVID. We've tried to be as creative and as flexible as possible wherever the customer is coming from, were available for that. No, it's great. You make it safe. People want to go in. They go in and feel safe and enjoy their time when they're checking out the products and services that you have available. If they want to bring them to the company or home, you make that available also. It's great that you make it flexible for the customer to shop the way they want to. You mentioned appliance and furniture. What are some of the appliances and furniture that you have available for sale at your location? The appliances would be your basic kitchen and laundry. Any kind of top load, washer, front load, get the fancy one with the pedestal. You have a nice convenient stacked system. We have all sorts of gas and electric ranges, microwaves, refrigerators of all different styles. Again, right now, availability, it's really important if you're looking towards purchasing somet We can certainly put something on order and we check the availability dates and let For example, on a Wednesday, get t It's important to plan ahead if you need any upgrades or any changes. If they'refrigerated, it looks Certainly call us and we can help keep it going for a little bit longer, but we can certainly order new as well. You can plan ahead and schedule somet Get that service from Moderna Appliance and Furniture, w You have some great programs coming up as well. You had mentioned earlier, can you mention that the people at home about the different programs you have, including tax-free savings? Sure, sure. We have Massachusetts is doing their tax-free weekend and at t We have Sealy mattress sets, depending on the style that you get, depending on how much you spend on it. They're actually offering a gift certificate rebate, we have some great sales coming up. We have some new furniture products. We made sure we found out some t We will have them available for people to take a look at. If they want, we'll have pictures if they want to just see it virtually, and they can place orders. All of those t We made sure we did that so people aren't excited about somet We also, through the month of August, we've done somet Back in February, we did spread the love. In August, we have spread the love 2. 0. It's just somet We've partnered again with Lazarus House and Emmaus. With COVID, so many more people have food needs, have issues with, they still aren't able to go back to work. We are saying, if anybody just show us your receipt or drop the non-perishable foods off to Moderna, and we will get you entered into a special raffle that we're having, we'll have several different prizes. We have a grand prize. We're offering a value of about $150. We have some gift certificates and smaller prizes as well, but there's not just one prize. There are several different ways you can win through the month of August. Were excited about that and hope people will get a little extra motivation to get some important and urgently needed food for both of those places. Yeah, it's wonderful because So we want to say thank you to you and your team for taking a leadership with this because It's a great t You do somet There's not So thank you for that. Susan, tell everyone at home again how they can get in contact with you, how they can see the products, those different programs. Is there a website? Are you on social media? What's the best way people can visit Moderno Appliance in Perichard at home? Definitely. Yeah, we have the website. So it's ModernoAppliance. com. So our name is modern with an O and then appliance. Sometimes if you forget the O, it just makes it a little easier to find us that way. ModernoAppliance. com. Again, you can check out the products there. You can chat with us, reach out to us. There's an email link as well if you can also reach the main store n We are on Facebook. We have Instagram. We have a few YouTube tips videos as well. So if you're trying to do a little bit of kind of basic appliance tech service, just trying to prevent any major repairs. Victor and I have put up a couple of videos in English and in Spanish to help you out with that as well. So a bunch of different ways we try to connect with people and offer you information and some guidance. And welcome any questions. We're going to be doing some virtual feeds during the tent sale and t And we just will continue to do some more virtual interactive types of t We're going to have a tech talks and we'll see how that goes. We're going to offer Victor in a morning. It's easier for We're going to have a tech talks, invite people to connect with us and then who knows it might become a more regular feature. That's great. A lot of people can benefit from those different talks and those videos. I know I can definitely watch those videos because I need it. So that's great. Not that available. But in all honesty, And it's not They can contact you with your questions, with their comments, to learn about the different products and services. They're going to be able to talk right to you. You or Victor are one of your team members and we're very fortunate to have you right here in the Merrimack Valley. So thank you. As I mentioned, you have been a member of the Merrimack Valley Chamber of Commerce for a w How has being a member benefited you in your business? Being a member of the Chamber has been great because you have the networking t You can learn about other businesses that are around the area for products and services that we've needed to connect with, w And the support right now during COVID, it's been very, very helpful just to help identify resources, connect with people, know what's going on, get information about what's happening in our community. So it's been a very, very helpful resource. Well, we appreciate your members Susan, we're going to close off by saying who should be the people looking to contact you right now? Who would you be reac Who should be the ones that are checking your website now and giving you a call? Well, you mentioned that we're a family-owned business and we have the CLE brand mattress as well. I didn't mention that earlier. We have quality products that you may be surprised to find when you come in the door. We usually, people are pleasantly surprised at what they can find if they don't see it right there. We do our best to find t So stop over virtually or in person and give us a try at Modern Appliance and Furniture. Perfect. Well, we appreciate you joining us. I'm taking the time to schedule to tell us a little bit about Modern Appliance and Furniture. Just tell us at home one last time where you're located and how they can contact you. We are at the back of Stadi So it's just off of 495, near where the old showcase cinemas in Lawrence used to be. If you're familiar with that, there'still a Citizen's Bank at the front of the Plaza. Drive around to the back and our retail store is in the backside of that Plaza. The address is 160 Winthrop Avenue. And you'll see our big red sign and arrows pointing you to Modern Appliance and Furniture in the back. Perfect. Well, thank you again for joining us today. We appreciate it. So make sure to say the victor for me and best luck to you and Modern Appliance and Furniture. We appreciate being a member and we'll talk soon. All right. Thank you so much. Have a great day. Thank you and thank you to everyone at home for joining us for another edition of the member MacValli Chamber of Means Business Program. We look forward to seeing you next time. Thank you.